bol & Kaufland Sync docs
How to set up bol & Kaufland Sync, what each setting does, and what to do when a number looks wrong.
Start
- Getting started
Install the app, paste your bol or Kaufland keys, review what the setup agent found and go live.
- Create bol API keys
Where to create a bol Retailer API client ID and secret in your seller account, and how to revoke them.
- Kaufland API keys and storefronts
Where to find your Kaufland Seller API keys, why one key pair covers every storefront, and how storefronts are detected.
Sync
- EAN matching
How offers are linked to Shopify variants: EAN first, SKU second, and what goes on the conflict list.
- Stock, locations and FBB/FBK
Which Shopify stock each marketplace sees, buffers, and how offers fulfilled by bol or Kaufland are handled.
- Orders
How marketplace orders arrive in Shopify: items, addresses, tags, stock and duplicates.
- Tracking and carrier codes
How a Shopify fulfillment becomes a shipment on bol or Kaufland, and the carrier codes each marketplace expects.
- Cancellations and returns
How marketplace cancellations and returns reach Shopify, with refunds and restock.
Safety
- Drift and the mass-zero guard
What the hourly check compares and fixes, and how the mass-zero guard holds updates that would zero your offers.
- Alerts
Which problems send an alert, and where alerts go.
Help
- FAQ
Short answers: plans, accounts, EANs, FBB/FBK, offers and switching.
- Troubleshooting
What to do when stock, orders or tracking look wrong.