Kizing docs
Set-up guides, settings and fixes for every Kizing app.
Bundle & Kit Stock
- Getting started
Install Bundle & Kit Stock, create your first bundle, check the dry run and turn it on.
- Setup assistant
How the setup assistant finds bundles in your catalog, imports them from a spreadsheet and shows a dry run first.
- Bundles, kits and multipacks
The three kinds of bundle, how each one uses component stock, and when to use which.
- Nested bundles
Put a bundle inside another bundle; Kizing counts down to the real parts.
Supplier Stock Feeds
- Getting started
Create your first supplier feed, confirm the column mapping, check the dry run and schedule it.
- Setup assistant
What the setup agent does with the first file, and what it asks you to confirm.
- Sources
Every way a supplier file can reach Kizing, and what each one needs.
- File formats
Which files Kizing reads and how it handles delimiters, encodings, title rows and archives.
bol & Kaufland Sync
- Getting started
Install the app, paste your bol or Kaufland keys, review what the setup agent found and go live.
- Create bol API keys
Where to create a bol Retailer API client ID and secret in your seller account, and how to revoke them.
- Kaufland API keys and storefronts
Where to find your Kaufland Seller API keys, why one key pair covers every storefront, and how storefronts are detected.
- EAN matching
How offers are linked to Shopify variants: EAN first, SKU second, and what goes on the conflict list.
TikTok Shop Sync Coming soon
Waiting for TikTok's partner approval. These docs describe how it will work.
Start
- Getting started
Install Kizing, connect TikTok Shop and go live in about ten minutes, with a dry run before anything changes.
- Connect TikTok Shop
Authorize Kizing on TikTok's own screen, what access it asks for, and how reconnecting works when TikTok asks again.
- Map locations to warehouses
Choose which Shopify locations feed each TikTok warehouse, set buffers, and why an unmapped warehouse shows zero on TikTok.
- SKU matching
How Kizing links Shopify variants to TikTok SKUs (seller SKU, then barcode, then title), what "Needs review" means and how to fix unlinked SKUs.
Sync
- Order import rules
When TikTok orders import into Shopify, how every item is kept, tags, customers, notifications, FBT orders and cancellations.
- Fulfillment and tracking
How tracking goes from Shopify to TikTok, how carrier names are matched to TikTok's carrier list, and what to do when a carrier isn't recognised.
- Returns
How TikTok returns and refunds restock in Shopify and are recorded on the order. Pro and Multi plans.
- Price rules
Set TikTok prices from Shopify prices with a markup, fixed amount, rounding and a currency rate. Pro and Multi plans.
- Multiple shops and regions
Connect up to five TikTok shops or regions to one Shopify store on Multi, with separate mappings, currencies and one dashboard.
Products
- Import TikTok listings
Bring products that exist only on TikTok Shop into Shopify as draft products, already linked. Pro and Multi plans.
- Push products to TikTok
Create TikTok Shop listings from Shopify products, fill in TikTok's category attributes, and handle review and rejections. Pro and Multi plans.
Monitoring
- Drift report and auto-heal
What the hourly check compares, every kind of drift it finds, what it fixes on its own, and how the mass-zero guard works.
- Alerts
Get email or Slack alerts when sync stops, the TikTok connection is about to expire, a warehouse is unmapped or stock drifts.
Switching
- Migrate from TikTok's official app
Move from TikTok's official app to Kizing without duplicate orders: what setup imports, what to switch off and in which order.
- Migrate from SPL
Move from SPL to Kizing without duplicate orders: what setup imports, what to switch off and in which order.
- Migrate from QuickSync
Move from QuickSync to Kizing without duplicate orders: what setup imports, what to switch off and in which order.
- Migrate from AfterShip
Move from AfterShip to Kizing without duplicate orders: what setup imports, what to switch off and in which order.
- Migrate from CedCommerce
Move from CedCommerce to Kizing without duplicate orders: what setup imports, what to switch off and in which order.
- Migrate from DPL
Move from DPL to Kizing without duplicate orders: what setup imports, what to switch off and in which order.
- Migrate from CSV or manual updates
Going from spreadsheets and hand-entered orders to automatic sync: matching your catalogue and avoiding orders you already entered by hand.
Help
- Troubleshooting
Fixes for the most common TikTok Shop sync problems: expired connection, zero stock on TikTok, missing or duplicate orders, tracking not sent, and more.
- FAQ
Common questions about Kizing: TikTok's own app, sync directions, order limits, support, languages and data.
- Uninstall and data deletion
What happens when you uninstall Kizing or disconnect TikTok: sync and billing stop, tokens are deleted, data is deleted within 30 days.