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TikTok Shop SyncComing soon

Coming soon — waiting for TikTok's partner approval. TikTok Shop Sync can't be installed yet; these pages show what it will do.

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Docs / TikTok Shop Sync / Switching

Migrate from TikTok's official app

Move from TikTok's official app to Kizing without duplicate orders: what setup imports, what to switch off and in which order.

TikTok's own Shopify app is free and made by TikTok. If you're moving because of zero stock, missing orders or orders with missing items, Kizing's setup also fixes the usual causes: unmapped warehouses and unlinked SKUs.

What carries over

  • Product links. Every Shopify variant already linked to a TikTok SKU is imported as a link, so you don't match your catalogue again. Links that disagree with what Kizing finds by SKU or barcode go to "Needs review" instead of being overwritten.
  • Orders already in Shopify. TikTok orders that TikTok's official app already created in Shopify are linked to their TikTok order, not created again. From then on Kizing keeps them up to date (tracking, cancellations, returns).
  • Nothing on TikTok changes until you press Go live.

Switch over

  1. Install Kizing and connect TikTok Shop. Leave TikTok's official app running for now.
  2. In the setup assistant, confirm the connector it found: "TikTok's official app". It shows the evidence, such as order tags or the order source on recent Shopify orders.
  3. Review the imported links and anything in "Needs review".
  4. Map every TikTok warehouse to the Shopify locations that ship TikTok orders.
  5. Open the dry run. Check that "Orders to create" only lists orders TikTok's official app has not already created.
  6. In TikTok's Shopify app, turn off order sync and inventory sync for the shop. Keep the products where they are on TikTok; Kizing links to them, it doesn't recreate them.
  7. Tick each item on the switch-off checklist, then press Go live.
  8. Watch the first hourly check. If it reports a duplicate order, TikTok's official app's order sync is still on.

Why the order matters

Two connectors importing the same TikTok order is the most common cause of duplicate orders after a switch. Kizing won't create an order that is already linked, but it can't stop another app creating one. Turning the old order sync off before Go live closes that gap. If duplicates do appear, see Duplicate orders.

Products stay where they are

Your TikTok listings don't need to be recreated. Kizing links to the existing TikTok products, so reviews, sales history and creator links on TikTok are untouched.

Billing for the old app

Uninstalling an app on Shopify stops its Shopify billing. If the old app billed you outside Shopify, cancel that with them separately. Keep TikTok's official app installed but switched off for a few days if you want an easy way back; uninstall once Kizing's checks have run clean.