Docs / TikTok Shop Sync / Start
Getting started
Install Kizing, connect TikTok Shop and go live in about ten minutes, with a dry run before anything changes.
Kizing keeps one Shopify store and TikTok Shop in step. Setup is a guided assistant in the app; a support agent watches your first run and is in the chat panel if you get stuck. Nothing changes on TikTok until you press Go live.
Before you start
- A Shopify store, and owner or staff access with permission to install apps.
- A TikTok Shop seller account you can approve apps for.
- Your products in Shopify with SKUs. Barcodes help too. See SKU matching.
- If another TikTok connector is installed, leave it running for now. Setup handles the switch. See the migration guides.
Set up
- Install Kizing from the Shopify App Store and open it from your Shopify admin.
- Press Connect TikTok Shop and approve access on TikTok's own screen. See Connect TikTok Shop.
- Review SKU matches. Exact matches are linked; anything unsure is set aside in "Needs review".
- Map each TikTok warehouse to the Shopify locations that ship its orders, and set buffers if you want them.
- Open the dry run and read it: stock changes per SKU, how many products would go to zero, orders it would create.
- If you're switching from another connector, work through the switch-off checklist.
- Press Go live.
What happens next
- Stock changes in Shopify reach TikTok within about a minute.
- TikTok orders arrive in Shopify once TikTok releases them for shipping, with every item, tagged "TikTok Shop".
- The first hourly check runs within the hour. The setup assistant posts a short summary, for example: "Stock: 212 SKUs in sync. Orders: 3 imported. Nothing needs you."
- After a week you get a summary of the first seven days.
Which way things sync
| What | Direction |
|---|---|
| Stock | Shopify to TikTok |
| Orders | TikTok to Shopify |
| Tracking, orders you ship | Shopify to TikTok |
| Fulfillment, orders TikTok ships | TikTok to Shopify |
| Returns and refunds | TikTok to Shopify |
| Products | Either way, when you choose to import or push |