Docs / TikTok Shop Sync / Switching
Migrate from CSV or manual updates
Going from spreadsheets and hand-entered orders to automatic sync: matching your catalogue and avoiding orders you already entered by hand.
If you update TikTok stock by spreadsheet or in Seller Center, and enter TikTok orders in Shopify by hand, there is no connector to switch off, but there are two things to get right: matching and recent orders.
Matching
Kizing matches by seller SKU, then barcode. If your TikTok seller SKUs match your Shopify SKUs, most of your catalogue links automatically. If they don't, the fastest fix is usually to make the SKUs match on one side before setup, either in Shopify (bulk editor or a product CSV) or in TikTok Seller Center's batch tools. See SKU matching.
Orders you entered by hand
Kizing looks back three days on its first run. Orders you typed into Shopify yourself usually don't carry the TikTok order id, so Kizing can't tell they're the same order.
- Before setup, note the TikTok orders from the last three days that you've already entered in Shopify.
- In the dry run, check "Orders to create".
- If any of them are listed, tell the setup assistant in chat; it links them to your existing Shopify orders instead of creating new ones.
- Press Go live.
Stop the manual updates
Once Kizing is live, stop editing stock in Seller Center: Shopify is the source, and the hourly check will set TikTok back to what Shopify says. Change stock in Shopify instead.