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TikTok Shop SyncComing soon

Coming soon — waiting for TikTok's partner approval. TikTok Shop Sync can't be installed yet; these pages show what it will do.

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Docs / TikTok Shop Sync / Monitoring

Alerts

Get email or Slack alerts when sync stops, the TikTok connection is about to expire, a warehouse is unmapped or stock drifts.

Alerts are for things that cost you sales if nobody notices. Email alerts are on every plan; Slack is on Pro and Multi.

What alerts you

  • Sync stopped: no webhooks or failed runs for a while.
  • TikTok connection about to expire, and expired.
  • A warehouse with no Shopify location feeding it.
  • Stock drift above your threshold (default: 1 unit).
  • Orders that can't import, for example an unlinked SKU.
  • The mass-zero guard held an update.
  • Tracking that couldn't be sent.

Quiet by design

The same problem sends one alert, not one per run. A repeat is held back for two hours by default; you can change that. When the problem clears, you get one "resolved" message.

Set up Slack

  1. In Slack, create an incoming webhook for the channel you want (Slack's "Incoming Webhooks" app).
  2. In Kizing, open Settings › Alerts and paste the webhook URL.
  3. Press Send test.

Alerts contain order numbers and SKUs, never buyer names or addresses. Reply to an alert email to open a support thread about it.